Frequently Asked Questions
Find answers to some of our most frequently asked questions
Planning your pet’s journey? We’ve answered some of the questions pet owners ask most often about travel, comfort, routes and requirements.
Your Pet’s Comfort & Safety
Yes, dogs receive regular comfort breaks throughout the journey. Our experienced handlers (drivers) stop frequently to exercise our canine passengers, typically every 3–4 hours.
No, pets are constantly monitored throughout the journey. The journey is direct without an overnight stay, with regular stops for rests, walks and reassurance throughout travel.
No, your pet will travel with an experienced handler in a carefully managed environment. Our vehicles are converted and licensed specifically to carry pets and are constantly monitored throughout the journey.
Cats and dogs can travel on the same departure, but they are kept separate for comfort and safety. Our vehicles are spacious enough to ensure that canine and feline passengers are segregated throughout the journey.
Each easyPet journey carries one experienced driver per vehicle each way.
We limit journeys to a maximum of 5 pets per trip. This allows us to ensure every companion receives care and attention throughout the journey.
Travel Times & Routes
Journeys take approximately 24 hours. Trips normally depart at lunchtime and arrive late morning the following day.
We offer convenient meeting and collection points along our route to keep journeys as comfortable as possible for pets. Stopping frequently at individual addresses would unnecessarily prolong travel time for all passengers.
We provide collection points en route throughout the UK and France, provided they are not a major deviation from the fastest route.
If you require a bespoke door-to-door service between France and the UK, we would be happy to provide a customised quote.
Unfortunately not. Our vehicles are converted and licensed to carry pets only and cannot accommodate passengers.
Pet Travel Documents & Requirements
We’ll guide you through exactly what’s needed before travel. Pet travel requirements may vary depending on destination and current regulations, and our team will help ensure everything is in place before departure.
easyPet.net is a member of the easy family of brands, however we only offer pet transportation by road using dedicated road vehicles. There are currently no scheduled passenger flights carrying pets in the cabin in and out of the UK.
Booking & Payment
Every easyPet journey is arranged personally to ensure the best travel option for your companion. To begin, simply contact us by phone or email and our team will guide you through travel dates, requirements and next steps.
No, journeys are arranged personally by the easyPet team over the phone, via email or digital messaging services. This allows us to recommend the most suitable travel arrangements for your pet and ensure everything is in place before travel.
We recommend booking as early as possible to avoid disappointment. easyPet carries a maximum of 5 pets per trip, so availability can become limited.
Prices start from £699 per pet, one-way, subject to availability.
Like easyJet, we may charge less during quieter, off-peak months and slightly more during busier summer periods. Prices include VAT.
We will always endeavour to accommodate booking changes wherever possible. Amendments can usually be made at no additional cost provided they fit scheduled departures.
Please note that easyPet does not offer refunds in the event of cancellation.
Nervous Pets & Special Requirements
Many pets settle quickly once the journey begins. easyPet keeps journeys calm and carefully managed, with regular reassurance, comfort stops and monitoring throughout travel.
If your pet has specific concerns or anxieties, please let us know when enquiring so we can discuss the most suitable arrangements.
We’re happy to discuss individual requirements wherever possible. Please let us know about medication, mobility concerns or any special requirements when contacting the easyPet team so we can advise accordingly.
easyPet.net is a member of the easy family of brands but it only offers transportation of pets by roads using dedicated road vehicles. There are no scheduled passenger flights that carry pets in the cabin in and out of the UK
The road trips takes approximately 24 hours normally departing at lunchtime and arriving late morning the following day.
Unfortunately not. Our vehicles are converted and licensed to carry only pets. And no passengers.
Our couriers (drivers) stop frequently to exercise our canine passengers. Approximately every 3-4 hours.
Each easyPet journey carries one driver per vehicle each way.
The journey is direct without an overnight stay but with stops for rests, walks and reassurance throughout the journey. The pets are constantly monitored.
There is a possibility that both cats and dogs could be travelling on the same date. Our vehicles are spacious enough to ensure that canines and felines are segregated.
It would be unfair on the pets travelling if we were to prolong their journey by stopping off at individual addresses too often. We have various meeting/collection points en route both in the UK and in France provided they are not a major deviation from the fastest rout. If you require a more custom door-to-door service from France to the UK we would be happy to price a journey to your specification and give you a quote.
Please note that we no longer accept card payment via VISA or MasterCard. easyPet will raise an invoice for payment to be made via bank transfer. For further payment details, please contact Ms. Trudie Porter, available on +44 7715 414 818 or at info@easypet.net.
We advise booking as early as possible to avoid disappointment.
We carry a maximum of 5 pets per trip.
We will always endeavour to accommodate any changes at no extra cost provided they fit our scheduled departures.
Please note that easyPet do not offer refunds in the event of a cancellation.
The price to transport a single pet one-way between London & The south of France, or The South of France and London starts from only £699.
Like easyJet, we will be charging less during the off-peak months and perhaps a bit more for the busy months of the summer. Prices include VAT and are subject to availability.
Still unsure?
+44 7715 414 818
Call us to speak directly to a member of our team.
info@easyPet.net
Email us directly. A team member will get back to you as soon as possible.
Every easyPet journey is arranged personally for your pet’s comfort and wellbeing.
Why pet owners choose easyPet
- DEFRA Registered
- Max 5 Pets Per Journey
- Approx. 24hr Travel
- Climate-Controlled Vehicle
Ready to book your pet’s travel?
Get our best price on your pets transport by contacting us. Every easyPet journey is arranged personally to ensure the best travel option for your companion.